Applications Program Manager

Information Technology
Full-time
40 hours/12 months
January 09, 2018

Summary

The Applications Program Manager serves as the departmental liaison in support of all student and business applications to coordinate and facilitate implementation of cost-effective technology and business solutions in recruiting and retaining students.  This employee will manage the database development team in the implementation of solutions.

Responsibilities

  • Serve as the IT liaison with departmental representatives to implement cost effective technology and business solutions in achieving university strategic recruitment and retention goals.
  • Manage the database development team in the implementation of system upgrades, enhancements and reports.
  • Contribute information and recommendations to enhance departmental processes and applications to accomplish goals and add value to current business practices.
  • Lead and facilitate activities that enhance communication and interaction among the functional representatives regarding technology best practice processes and solutions.
  • Track and report on project initiatives maintain status on progress, schedule and budgets.
  • Assist departments with technical report writing and training as required.
  • Interact with technology vendors to secure professional services, support and training for database developers as well as functional users.
  • Other duties as assigned by supervisor.

Qualifications

  • Must be a self-starter willing to take initiative, work independently and manage multiple projects with converging deadlines.
  • Must demonstrate excellent interpersonal and communication skills (both oral and written) to include interaction with vendors, faculty, departmental head, Deans and staff.
  • Must be a problem solver demonstrating the ability to work effectively with diverse personalities and end user capabilities in the development of effective solutions to business problems.
  • Ability to exercise sound judgment in facilitating resolution to conflicting expectations and requirements in the development of technology solutions for business problems.
  • Working knowledge of EX modules, PowerFaids and supporting systems.
  • Bachelor's degree
  • Three yearsexperience working in a higher education academic environment.
  • Three years experience working with Jenzabar student systems.