Receptionist

Columbia International University
Admissions Operations
Full-time
40 hours/12 months
July 01, 2020
Description: 

 

The CIU Receptionist supports the CIU campus and serves visitors by greeting, welcoming, and directing them appropriately; coordinating university guestroom reservations; notifying CIU personnel of visitor arrival, maintaining security and telecommunications system; and processing and inputting data.

Responsibilities: 
  • Greet and welcome visitors to the campus and verbally direct them to the appropriate places on campus, notifying CIU personnel of visitors, or contacting security as needed.
  • Maintain campus wide calendar shared between departments.
  • Ensure the Administration building lobby, kitchen, and common areas are maintained and cleaned, coffee service for guests is stocked daily, redirect unidentified CIU mail, and direct campus deliveries.
  • CIU Main phone line/Admissions line - Respond to calls, answer questions, relay information, direct callers to the appropriate places, maintain all switchboard menus, submenus, and directories.  
  • Work with admissions handling returned mail, processing the daily mailing Salesforce JRM, printing out daily letters, labels, and assist in assembling outgoing mail.
  • Perform other miscellaneous duties assigned by supervisor.

 

Qualifications: 
  • Close attention to detail.
  • Natural technical ability and experience with computers and office equipment.
  • Excellent verbal and written communication skills.
  • Ability to work and make decisions independently.
  • Aptitude to receive constructive criticism.
  • Proven interpersonal, scheduling, hospitality and verbal communication skills.
  • Three years related experience preferred.
  • Bachelor degree preferred. Associate degree required.
  • Experience with MS Office and Adobe products preferred.

 

Benefits: 

CIU provides a benefits package that includes:

  • 100% of employee’s cost of membership in the Health Plan;
  • 401(k) plan with match opportunity;
  • 100% of employee’s cost of group life insurance;
  • Long term disability insurance;
  • Vacation days, holidays, sick leave, family leave;
  • Educational benefits are available.