The CIU Bookstore will refund the cost of the materials for courses within the first 15 days of the purchase if materials are in new condition. No shipping charges will be refunded. There are no returns on chapel messages or multimedia (including course CDs), only replacement for defective merchandise. Online course CD's and DVD's listed as optional are not eligible for returns or refunds. Contact firstname.lastname@example.org or 803-807-5263, for more information or with specific questions.