ResNet High-Speed Internet Access

Students, faculty, staff, alumni, and guests have the opportunity to connect their personal computers to CIU's high speed Internet access network, ResNet, for academic and campus visitation needs. Access points are located around campus for ResNet access, such as the men's and women's Dormitories, Student Center (wireless), Library, Student Computing Center, Fitness Center(wireless), Alumni Center(wireless), Schuster(wireless) and McQuilkin (wireless).

To connect to ResNet, users must first verify that their computers meet the minimum requirements listed below. For questions or assistance with compliance, email the IT Help Desk or call us at 803.807.5199. To connect to ResNet, all users are required to comply with our ResNet User Agreement Policy when they register with their CIUOnline login. See "To Connect to ResNet" instructions below. ResNet is maintained by the IT Services Department of CIU. For additional assistance, call 803.807.5199.

Your computer must meet the following MINIMUM requirements:

• Windows 2000, XP, Vista, or Mac OS X  10.4 or later
• Anti-Virus Software (receiving daily virus definition updates)
• At least 1 GHz processor speed, 40GB hard drive with at least 500 MB of free space, and at least 512 MB RAM
• 10 Base-T Wired Ethernet, 10/100 Base-Tx Wired Ethernet, or 802.11b or g Wireless card (patch cables are available for sale at the SCC Front Desk if needed, x5147)

For those purchasing new computers, our SUGGESTED requirements are below:

• Windows 2000, XP, Vista, or Mac OS X  10.3 or later
• Anti-Virus Software (receiving daily virus definition updates)
• At least 2 GHz processor speed, 80GB hard drive, and at least 1 GB RAM
• 10/100 Base-Tx Wired Ethernet, or 802.11b or g Wireless card (patch cables are available for sale at the SCC Front Desk if needed, x5147)

To connect to ResNet:

• Simply connect your computer to one of our wired or wireless access points on campus
• Open a browser (such as Internet Explorer, FireFox, Safari, etc.)
• If your browser does not automatically redirect you to our ResNet Registration page, just go tohttp://10.24.0.9 and complete the online registration form using your CIUOnline username and account information.

The IT Help Desk (807-5199 or helpdesk@ciu.edu) can provide the following support for student computers:

• ResNet connectivity
• Data recovery from hard drives
• Software installations or minor hardware upgrades ($35 fee applies)
• Virus and malware repairs ($35 fee applies)

Due to limited resources, the IT Help Desk is unable to provide support for machines not meeting the MINIMUM requirements.

At the IT Help Desk you will also find other forms such as the Student Lab User Account forms that you must complete if you wish to have access to computer lab computers, printers, student network storage drives, and other computer lab resources as well.

Important ResNet Information
ResNet Information Guide (pdf, right-click link to save)
ResNet Users: 5 Steps to Make Your PC Safer (pdf, right-click link to save)