The Office Manager is responsible for overseeing the traffic and document flow of the Registrar’s office. Individual must have a working knowledge of related policies and procedures and provide quality service to faculty, staff, current students, alumni and external constituencies.
The Office Manager must be a team player actively contributing to the success of the department as a whole and be willing to work in cross-trained areas and with other departments within the University setting.
Customer Service: Provide quality assistance to faculty, staff, current students, alumni and external constituencies in areas such as:
- Reviewing incoming transcripts/Processing outgoing transcripts,
- Overseeing grade entry process
- Registration, enrollment verification, and website information;
- Granting third party access to student records, FERPA restrictions and releases,
- Form management
- Faculty processing
- Inner office traffic/telephone and email routing
- Inner office supply purchasing
Policies and Procedures: Understand and communicate policy and procedures related to:
- Family Educational Rights and Privacy Act [FERPA];
- American Association of Collegiate Registrars and Admissions Officers [AACRAO] records retention guidelines;
- Catalogs, curricular requirements and policies/procedures of all schools within the University;
Special Projects: Execute tasks in areas as assigned such as:
- Creating organization systems throughout the office to enhance productivity and streamline office procedures
- Proofreading, editing, and creating forms and office communications.
- Data accuracy verification and clean-up;
- Commencement planning and ceremonies;
- Understand how registration and record processes integrate with and affect the processes of other University departments.
- Must have strong attention to detail
- Have excellent interpersonal skills
- Be team-oriented, able to multi-task and have an orientation towards serving people;
- Have a working knowledge of database functions including accuracy in data entry, data reports, and word processing;
- Be adept at handling confidential matters, have good communication skills, both orally and in writing and be able to prioritize projects based on administrative processes and academic cycle.
- Bachelor’s degree preferred and computer and office experience required.
CIU provides a benefits package that includes:
- Health Plan;
- 401(k) plan with match opportunity;
- 100% of employee’s cost of group life insurance;
- Long term disability insurance;
- Vacation days, holidays, sick leave, family leave;
- Educational benefits: tuition reduction for PreK3-Graduate.
Interested and qualified candidates will complete the CIU Employment Application on this site.
CIU Employment Application CIU Global (Online) Adjunct Application Resident Adjunct for the Cook School of Business Application Resident Adjunct for the College of Arts and Sciences Application Resident Nursing Adjunct for the School of Nursing Application
Supplemental Form and Instructions
CIU faculty positions will need to submit a curriculum vitae (CV). Once you have completed your online application, you will have an opportunity to submit a cover letter and resume.
If you are applying for a Ben Lippen position and are unable to download the Ben Lippen application, please contact Human Resources at firstname.lastname@example.org or 1-800-777-2227 ext. 5009.