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78

2012-2013 Seminary Programs Academic Catalog

The right to seek amendment of educational

records.

voice

The right to be heard with regard to the formula-

tion and improvement of educational programs,

policies, and services.

The right to organize, to assemble, and to

express opinions, subject to established proce-

dures.

Judicial

The right to know, in person when possible, the

charges made against him/her in any discipli-

nary procedure.

The right to expect that two or more witnesses

and/or corroborating evidence support any

accusation.

The right to an appeal process if a student dis-

agrees with disciplinary measures assigned by a

representative of the university.

The right to request that a neutral party be pres-

ent at appeal meetings. This person must be a

member of the university’s Student Senate and

is present only to assist the student in present-

ing his/her case or testimony, not to serve in a

role defending the student’s actions.

complaints

The right to bring formal complaints against the

university and, if not resolved through the nor-

mal channels, to register a complaint with the

university’s accrediting agencies.

The right to file a formal complaint of discrimi-

nation on the basis of disability with the Office

of Civil Rights (OCR) in the U.S. Department of

Education.

The right to notify the State Postsecondary

Review Entity (SPRE) of complaints related to

the university’s management of the Title IV pro-

grams, or regarding misleading or inappropriate

advertising and promotion of the university’s

educational programs or other complaints about

the institution.

Policies and procedures governing the above

responsibilities and rights appear in various uni-

versity publications. Revisions may be made to

such policies and procedures and shall become

effective following dissemination or update.

student discipline

When Student Life personnel must address mat-

ters of student conduct requiring discipline, it is

done with redemptive intent. Assessment takes

into account the nature of the problem and the

student’s attitude, previous conduct and length of

enrollment at CIU. Students are offered opportuni-

ties to grow through counseling and/or logical or

natural consequences. The ultimate goal is

restoration of healthy relationships with God,

other individuals and the community. The Student

Handbook lists some of these avenues.

student complaints & grievance Policy

It is the goal of CIU to provide services and edu-

cational opportunities without discrimination on

the basis of age, race, color, national origin, dis-

ability or sex. CIU provides a process for students

to voice complaints and file formal grievances

when they are dissatisfied with a university service

or policy or an action by a university employee.

The process aims to be constructive and positive

in resolving differences.

This Student Complaints and Grievance Policy

covers academic and non-academic matters

except in areas where formal policies and proce-

dures take precedence. The details of the

Academic grievance procedure are listed below;

the details of the Non-academic Grievance proce-

dure, and distinctions between the two, can be

found in the Student Handbook.

general Principles:

Whenever possible and in a timely fashion, a

student should voice a complaint informally with

the faculty member, staff member, or other stu-

dent involved.

The appropriate division (University, Ben Lippen

School, or Broadcasting) will handle student

complaints and grievances as quickly and as

fairly as possible.

• Anonymous complaints and grievances will not

be addressed formally.

• There will be no adverse effect on or retaliation

against either a student who, in good faith, voic-

es a compliant/grievance, or against any person

who, in good faith, provides information regard-

ing a complaint/grievance.